Servers are healthy during time
So, even the issues of long queues got in the game when the preorder fans log in, NCsoft did not predict exactly how many servers would be necessary to make sure that players do not need to wait in line.
According to Brian Knox, Sword of the New World money had kept max server capacity low at first because everyone was crammed at the starting area. They opened up more and more servers as the day went on. They want to ensure that servers are healthy during time.