World of Warcraft : On the Difficulty of Dungeons
Since the World of Warcraft Cataclysm expansion was released just over a month ago, there has been a lot of discussion among players about the difficulty of Heroic dungeons. Greg "Ghostcrawler" Street has penned a new article discussing why the dev team made the decision to make those dungeons as hard as they are: In short, 'heroic' is supposed to mean something and that players need the challenge.
First, let me state that we do hear you. We understand some of you aren't having fun and preferred the Lich King paradigm, or at least something closer to the Lich King paradigm. We greatly appreciate the feedback and it always makes us sad when players aren't having fun. We're not ignoring you. We get it. We may not always agree on every point, but we understand where you're coming from, and we want to try to help you understand where we're coming from.
The bottom line is that we want Heroics and raids to be challenging, and that is particularly true now while the content is new and characters are still collecting gear. They're only going to get easier from here on out. We want players to approach an encounter, especially a Heroic encounter, as a puzzle to be solved. We want groups to communicate and strategize. And by extension, we want you to celebrate when you win instead of it being a foregone conclusion.
The balance of the article gives frustrated players a few tips to improve their experiences within the Heroic dungeons.